Chameleon brings a deep understanding and broad technical expertise to apply to your most critical IT objectives. Selectively implementing solutions that best leverage our expertise, experience and strategic partnerships. Providing solutions with agile on-demand capabilities to reduce costs, optimize IT and ensure secure and continuous operations.
Help Desk Specialist Must Have at least an Active Secret Clearance Help Desk Specialist A qualified candidate for this position must have a final active DOD Secret Clearance * Monitor help desk system for incoming requests and resolve or escalate accordingly * Troubleshoot desktop, laptop, printer, hardware, software and other peripheral device issues * Fully document all steps and communication for each issue * Install and support business and clinical applications * Document processes and procedures To perform this job successfully, you should possess: Associate degree and 3 years of help desk experience Demonstrate the ability to identify and solve complex problems independently and multi-task in a dynamic environment Strong communication and customer relationship skills Proficient in Windows PC and printer administration and maintenance, strong knowledge of Windows operating systems and Office suites, and basic network and security fundamentals. Will require a Security +, Network +, or A+ certification. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status
SCCM Engineer (Software Packaging) Location: Fort Meade, MD You Must have an existing/active Top Secret clearance to be considered. Position Overview: The SCCM engineer works at Fort Meade and supports a large federal agency's Software Release and Deployment team. The Engineer will perform Release and Deployment duties to support to a world-wide network. Description: The SCCM engineer will work on a Release and Deployment team required to package software using SCCM and PowerShell scripting. Specific duties include, but not limited to: *Experience creating, customizing, deploying and automating software packages using SCCM; experience with distribution of monthly security patches for Windows environments. *Working knowledge of the management of highly available enterprise IT infrastructure and associated systems and support services, including Windows server, and infrastructure services.(SCCM). *Experience with error logging/debugging and PowerShell scripting *Responsible for Software Packaging and Patching *Provide support to team members with the tools, knowledge, and support documentation required to support enterprise architecture *Have flexible working hours to be available to support team when needed Required Skills and Qualifications: *Configuring and Troubleshooting TCP/IP protocol and network connection *Strong System Administration experience, and advanced experience with SCCM *Downloading and pushing service packs using Windows SUS *Excellent verbal and written communication skills *Ability to organize and facilitate planning and demonstrations *Ability to track, manage, and ensure tasks are completed in a timely manner Preferred Technical Knowledge *Remedy Experience Requirements: *7+ years Education Requirements: *A Bachelor of Science degree in Computer Science, Information Systems, Engineering, Telecommunications, or other related scientific or technical discipline is required. *Security+ *IAT Level II certification is required before start Travel: Less than 10% Clearance: Top Secret Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status #C123
Systems Operator THIS POSITION REQUIRES AN ACTIVE SECRET CLEARANCE Qualified candidates for this position must currently possess a final active DOD Secret Clearance. You cannot be considered for this position without an Active Secret Clearance. Provide front-line support to end users for client/server based, mainframe or mini applications. Simulates or recreates user problems to resolve operating difficulties. Responsible for maintaining acceptable levels of customer satisfaction according to defined policies. Projects as needed. * Provides technical support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware. * Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers. * Activities include recognition, research, isolation, resolution, and follow-up steps. Requirements of the Position Bachelor of Science degree and 3+ years technical experience. Good organizational skills Preferably: Security+, Network+, or A+ certification We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.